Privacy Policy

VerySupply ("we", "our", or "us") operates the website https://verysupply.com and provides verified trade and buyer verification services to exporters and importers worldwide.

This Privacy Policy explains how we collect, use, and protect your personal and business information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

• Business contact information: name, email, phone number, company name, designation
• Verification data: import/export licenses, IEC number, company registration, certifications
• Billing and payment information (if applicable)
• Account login and platform usage data
• Communication data: emails, messages, or form submissions sent to our support or sales teams
• Technical data: IP address, browser type, device details, referral source, and pages visited

We may collect this information directly from you, from publicly available trade sources, or from third-party verification partners to confirm authenticity and compliance.

2. How We Use Your Information

We use your information to:

• Verify buyer and supplier authenticity
• Provide and manage access to the VerySupply platform
• Manage billing, payments, and account security
• Communicate with you for onboarding, support, or updates
• Analyze usage patterns to improve our services
• Prevent fraud, unauthorized access, or misuse of the platform
• Comply with applicable legal and regulatory requirements

All processing is carried out in accordance with applicable data protection laws and legitimate business interests.

3. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

• Contractual necessity: to deliver services you've registered or subscribed for
• Legitimate interest: to verify users, improve services, and protect against fraud
• Legal obligation: to comply with export control, anti-fraud, and data protection regulations

4. Data Storage and Retention

All collected data is securely stored on encrypted infrastructure in the United States and the European Union. We retain your data only as long as necessary for legitimate business operations, verification, compliance, or until deletion is requested.

5. Sharing Your Information

We may share information only with trusted service providers who support our business operations, including:

• Verification partners (for import/export license validation)
• Payment processors (e.g., Stripe)
• Analytics and reporting tools (e.g., Google Analytics, HubSpot)
• CRM, email, and onboarding systems

All third parties are contractually required to maintain confidentiality and process your data only under our instruction.

We never sell or rent your personal data to any external parties.

6. International Data Transfers

Your data may be transferred and processed outside your country of residence, including the United States, United Arab Emirates, or India. We take appropriate security and legal measures — such as encryption and data processing agreements — to ensure your data remains protected during such transfers.

7. Data Security

We apply technical and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Security measures include:

• Encrypted storage and communication
• Role-based access control
• Regular audits and system monitoring

However, no digital system can guarantee 100% security. You share data with us at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion of inaccurate information
• Object to or restrict certain types of data processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at hello@verysupply.com.

9. Children's Privacy

Our services are intended strictly for business users. We do not knowingly collect or process personal information from individuals under the age of 13. If you believe a child has submitted data to us, contact hello@verysupply.com, and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on this page with a revised "Last Updated" date. Continued use of our website or services constitutes your acceptance of the updated terms.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

📩 Email: hello@verysupply.com
🌐 Website: https://verysupply.com